When you are looking for a local tradesperson what are the main qualities you are after?
For me it’s the following:
Reliability… are they actually going to show up?
Pleasant… are they friendly, the kind of person that you would be comfortable welcoming into your home
Competent… are they actually going to do a good job. Will they clean up after themselves?
I recently engaged the services of Moran Power Solutions to do some work for me in my home and I am excited to announce that they were not only reliable and pleasant but they were extremely competent, tidy and professional.
Moran Power Solutions are licensed electricians offering a one-stop shop of power solutions for all of your energy requirements! Electrical, Solar, Aircon, Security, Communications and more!
The amazing customer service started right from the beginning of the journey. I spoke to Cherie, Operations Manager, she found out the scope for the job and organised for Marty to visit my home, discuss in more detail and to provide a quote.
Marty turned up to do the quote on time, was extremely knowledgeable and seemed like a great guy too.
Within 24 hours I had the quote emailed to me by Cherie and it was extremely reasonable.
Cherie and I arranged for a time to get the work done. Marty helped me source the materials I needed and had fantastic advice throughout - I was replacing an old fan and light with a more modern, stylish fan for our kitchen renovation.
Before long it was the day of installation. Marty and Cherie kept me regularly updated about when I could expect them to arrive. What amazing customer service. I can’t tell you how many times I’ve been waiting around all day for a tradie who never showed up, or showed up 3 hours late and didn’t bother to get in touch.
When Marty and his apprentice, Ryan, arrived to do the job they were pleasant, quick and very tidy. They were in and out of there very quickly and even took away the old parts that were no longer needed. An unexpected, yet appreciated service. Because actually what was I going to do with a dusty/rusty old fan? That would have sat around in my garage for years.
I took this awesome little time lapse video of the gentlemen completing their work. They did a great job!
And here are the before and after shots!! So much better, we couldn’t be more thrilled with the end result.
So if my positive experience with Moran Power Solutions hasn’t convinced you that you should get them to do your next electrical job, then maybe this will. Here’s a little more info about Marty and the team.
ABOUT MARTY AND THE TEAM
Moran Power Solutions are a family-owned and operated business residing in the Redlands. Marty has over 17+ years of experience in the industry working on both commercial and residential projects, ranging from high-end new multi-complex developments to residential renovations. Throughout his career, Marty has and continues to dedicate his time to continue furthering his education, up-skilling, and obtaining various other licenses and qualifications to be able to expand our service offerings to our customers and to ensure that the quality of our electrical, solar, and air-conditioning solutions we are providing are only of the highest standard and that we are always keeping up to date with the newest technologies and product and service offerings. As accredited Silver Master Electricians, we are held to a higher safety standard to maintain our accreditation. Our expanding team of friendly and reliable electricians are hand-picked by us and highly vetted, trained, and supported to ensure that as a team, we are all delivering the MPS customer satisfaction guarantee.
As a family-owned business, we integrate our family values into our core business values.
We understand the pressures and stresses of everyday life. We know that it is important to work within budgets and timelines and offer our community cost-effective solutions and fairly priced services.
We recognise the importance of good communication when liaising with our customers and the significant weight of having integrity and being reliable when it comes to the trades and services industries.
We promise the highest standards of electrical services, professionalism, and cleanliness whether we are coming to your home, place of business, or worksite. We offer up-front pricing, free site-inspections and no-obligation quotes.
If you are a Social Mums PLUS member you are entitled to a 10% discount on all quotes for residential electrical services.
Including but not limited to :
Energy-efficient lighting and design (LED/fluorescent)
CCTV/ Home security systems and lighting
Home electrical safety inspections
Fault finding and repairs
Powerpoint installation and repairs
Outdoor and garden lighting
Phone and data cabling
Exhaust and ceiling fans
Smoke alarm installation
Ovens, stoves, and hotplates
Energy- and cost-saving solutions
Home safety recommendations
In-home electric car charging stations
To book Moran Power Solutions to complete your next electrical job you can contact them in the following ways:
0408 966 729
Licence no: 89358
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About the Author: Kirsty Foster is the founder of Social Mums Club, local teacher, wife and mum to 3 amazing boys aged 6, 11, and 14 years. Kirsty created Social Mums Club to connect, empower and support local mums. She believes that having a group of local mum friends is essential for maintaining good mental health throughout the parenting journey.